SHIPPING & RETURNS
Return & Cancellation Policy
Due to the high volume of fraudulent activity in the trading card game industry, we do not offer returns. In the event something arrives damaged or not as described, send us an email and we’ll make it right| esteel@steeldektcg.com
Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email all cancellations to esteel@steeldektcg.com with subject line: “CANCEL ORDER#..”
Shipping Information
At Steel Dek TCG, we offer a standard flat shipping rate of $10 for all sealed product orders. Estimated delivery time is 4-5 business days, so you can get your trading cards as soon as possible.
Additionally, we offer a Single Card shipping rate of $5 with an estimated delivery time of 4-5 business days.
We ship to all US states, but unfortunately, we do not offer international shipping options at this time. We apologize for any inconvenience and hope to expand our shipping options in the future.